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§ 03 — Industry

HVAC Companies
that build maintenance moats.

Emergency calls today. Maintenance plans forever.

§ The problem

One $89 service call doesn't pay the truck. One $14k system replacement does — and you need a marketing system that surfaces both.

HVAC is two businesses stapled together: a high-volume, low-margin service business and a low-volume, high-margin replacement business. Most marketing chases one and ignores the other. We build the funnel that captures emergency intent, converts it into maintenance plans, and surfaces the replacement opportunity 6 months before the system fails.

§ Market truth

A maintenance plan customer is 9× more likely to choose you for replacement. Subscriptions are the moat.

§ Who's buying

The buyer you should be hunting.

  • 01Panicked homeowners searching 'AC repair near me' at 11pm in July
  • 02Cost-conscious homeowners weighing repair vs replace on aging units
  • 03Property managers needing 24/7 commercial service contracts
  • 04New construction GCs sourcing install partners
§ The playbook

How we win hvac companies.

§ 01

Win emergency intent

24/7 GBP setup, emergency landing pages, click-to-call optimization, and call tracking on every channel.

§ 02

Convert service into subscriptions

Maintenance plan landing page, in-truck tablet enrollment flow, and email automation tied to your CRM.

§ 03

Surface replacement intent

Age-of-system tagging, automated 'time to upgrade' nurture, and financing-led replacement campaigns.

§ 04

Retain forever

Quarterly check-in automation, birthday/holiday touchpoints, and a referral engine baked into every invoice.

§ Channel mix

Where the dollars actually work.

Every trade has a different optimal allocation. Here's how we typically deploy budget for high-performing operators in this category.

Local SEO + GBP
35%

Emergency searches are 80%+ map pack clicks.

Google Ads (emergency + replacement)
30%

Buyable demand, especially during weather events.

CRM + automation
20%

Where service calls turn into recurring revenue.

Review systems
15%

HVAC buyers vet reviews more than any other trade.

§ What 'working' looks like
2.6×
Emergency service call volume
312
New maintenance plans / yr
+51%
Customer retention rate
$3.8M
Replacement revenue added
§ Receipts

"Maintenance plans changed our business. Predictable revenue, predictable replacements, predictable growth."

Frontline Air & Heat, Phoenix, AZ
$1.2M
Recurring plan revenue
41%
Plan-to-replace conversion
6.4×
ROAS on replacement ads
§ Fit check
A fit if
  • +HVAC operators doing $2M–$30M ready to scale beyond owner-led sales
  • +Companies running 5+ trucks who can support 24/7 dispatch
  • +Operators willing to standardize on a CRM (ServiceTitan / Housecall)
Skip it if
  • One-truck operators without dispatch capacity
  • Pure new-construction installers with no service arm
  • Owners who refuse to enroll customers in maintenance plans
§ Next step

Ready to grow your hvac companies business?

Book a strategy call. We'll audit your funnel, map the biggest revenue leaks, and walk you through what the first 90 days would look like.

Book a strategy call